Why : Specify of the scope, purpose and involved stakeholders
What : include all the changes in the process and associated business requirements
How : IT solution, manual process, agreements, change management
Many of the world’s top corporations have used six sigma to increase profits by more than $100 billion in the past few years. First, determine whether your business processes need to improve. Do they all perform optimally in cost, quality, and delivery? If the answer is yes, you may need to complete a “measurement system analysis” to determine if the metrics your company uses are accurate. Almost every business process can be improved using Six Sigma methods. Once we have established a need, we develop a “deployment strategy,”
Perform a self-assessment to determine whether your business infrastructure enables the use of the standard consistent metrics and key process indicators needed to establish a baseline of current performance.
Then, define gaps between current performance and the performance your customers expect. Modify or create new metrics, targets, and specifications as required.
Build a strategy map using tools such as the Balanced Scorecard, which link business processes to strategic direction.
Deployment of solution. Poor deployments usually result in poor performance.
Individual and team interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan